How do I contact Together.AI Support?
Last updated: December 2, 2025
There are various ways to contact Support either via:
Support Ticket
Chat
Email
Support Ticket Method
Navigate to https://support.together.ai/ (you can also get here by clicking on "Help Center" from our Contact page)
At the top-right, click on "Submit a Ticket" or follow this link
Fill in all necessary details, and then click "Submit" down at the bottom
Chat Method
Click on the speech bubble located at the bottom right of any Together.AI page
Click on "Start new chat" to see if our fine-tuned model can answer your question
If the model is unable to assist quickly, it will escalate internally as a Support ticket
Email Method
Send an email to "support@together.ai" containing a detailed explanation, and any related screenshots for your concern
This will open a Support ticket on your behalf regarding the emailed concern