How do I contact Together.AI Support?

Last updated: December 2, 2025


There are various ways to contact Support either via:

  • Support Ticket

  • Chat

  • Email

Support Ticket Method

  • Navigate to https://support.together.ai/ (you can also get here by clicking on "Help Center" from our Contact page)

  • At the top-right, click on "Submit a Ticket" or follow this link

  • Fill in all necessary details, and then click "Submit" down at the bottom

Chat Method

  • Click on the speech bubble located at the bottom right of any Together.AI page

  • Click on "Start new chat" to see if our fine-tuned model can answer your question

  • If the model is unable to assist quickly, it will escalate internally as a Support ticket

Email Method

  • Send an email to "support@together.ai" containing a detailed explanation, and any related screenshots for your concern

  • This will open a Support ticket on your behalf regarding the emailed concern